Complaint Handling Policy of Richard Pieris Finance Limited

In Person    :-     Visit our branches and speak to the Branch Managers or you may contact our customer complaint handling agents via direct phone numbers, post or e-mail.

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By Phone    :-    Ms. M. Thilakarathne :- Mob: 070- 2366507 / Tel: 011-5900600

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By post       :-     The Manager Customer Complaint Handling, No: 69, Arpico Complex, Hyde park corner. Colombo 02

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By email     :-    complaints@rpcfinance.com

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Customer compliant handling hours :- 9.00 a.m.to 5.00 p.m. in week days

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Financial Ombudsman    :- Mr. Ananda Kumaradasa

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By Phone    :- +94 11 259 5624 / Fax : +94 11 259 5625

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By Post    :- No 143A, Vajira Road, Colombo 5.

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By Email    :-  fosril@sltnet.lk

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Web    :-  www.financialombudsman.lk