Complaint Handling Policy of Richard Pieris Finance Limited



In Person    :-     Visit our branches and speak to the Branch Managers or you may contact our customer complaint handling agents via direct phone numbers, post or e-mail.
By Phone    :-    Mr. Randil Keerthipala (Regional Manager)- Mob: 071-0858865 / Tel: 011-5900600
                           Mr. Mohomad Aslam (Regional Manager) - Mob: 071-085886 / Tel: 011-5900600
                           Mr. Akila Salinda (Executive) - Mob: 0710858754/ Tel: 0115900600
By post       :-     The Manager Customer Complaint Handling, No: 69, Arpico Complex, Hyde park corner. Colombo 02
By email     :-    complaints@rpcfinance.com
Customer compliant handling hours :- 9.00 a.m.to 5.00 p.m.


Financial Ombudsman    :- Mr. Ananda Kumaradasa


By Phone    :- +94 11 259 5624 / Fax : +94 11 259 5625


By Post    :- No 143A, Vajira Road, Colombo 5.


By Email    :-  fosril@sltnet.lk


Web    :-  www.financialombudsman.lk

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